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ConvoGo Support

Questions, bug reports, or feedback — we're happy to help.

Contact us

Email and we'll get back to you. To help us help you faster, please include your device model, iOS version, and the two languages you were using.

Frequently asked

How do I start a conversation?

Tap one of the two language chips at the top, then start speaking. Your words are transcribed live. Tap the chat area or the other chip — or swipe sideways — to switch to the other speaker; ConvoGo translates and shows the result.

Why isn't it transcribing my speech?

ConvoGo needs microphone access. If you declined it, enable it in Settings → ConvoGo → Microphone (and Speech Recognition), then reopen the app and tap a language chip.

Why did a translation fail?

Translation needs an internet connection. If you're offline, a small grey dot appears near the settings cog. Reconnect and tap the bubble to retry.

Can I change the languages?

Yes — open the settings cog at the top and choose Change languages. Over 30 languages are available.

Are my conversations saved?

No. Conversations exist only in the app while it's open and are cleared when you close it. Nothing is stored on our servers. See our Privacy Policy.

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